FAQ Category: PokerDIY Tourney Manager
PTM runs on Microsoft Silverlight, which is a browser plugin to allow feature-rich internet applications and cool programs online such as PokerDIY Tourney Manager! Silverlight is an exciting technology from Microsoft which is a lot like Flash, which you may have seen on the internet. You can read more about it here. Once you have installed the Microsoft Silverlight plugin (you probably already have it installed as it is all over the web already) then PTM will load up automatically and you're good to go. This means that any computer, laptop or device (like…
MS Silverlight is a browser plugin for Internet Explorer, Chrome, Firefox, Safari etc. It was developed by the clever folks at Microsoft and works the same way as Flash, which you may have seen on the web. It allows feature-rich internet applications (a lot smoother and more powerful than normal web applications) in the web browser. It also means that any device that has a compatible browser can run Silverlight and therefore could run PokerDIY Tourney Manager. PTM is written in Silverlight which means we can take advantage of this web platform and create a…
If you need to install Microsoft Silverlight (ie. if you cannot use PTM immediately and you get a message saying that you need to install Silverlight), just follow the instructions on the PTM page to download it. You can always get the latest here too. Remember that you'll only have to do this procedure once (it auto updates after this) and this is as tricky as it gets, so bear with us please. Depending on your operating system and browser it may download a file called "Silverlight.exe" or it may install…
Ok, please start a new thread/support call on our forums and give us the following information so we can help you as quickly as possible!
You may have noticed that you cannot type values into certain textboxes, such as the blind values or chip amounts, when you are in fullscreen mode. The Up/Down buttons work fine though. All you have to do is richt-click and resize the screen to normal window size and make your changes, and then go back to fullscreen mode. This is an annoying limitation of the technology that PTM is written in (Microsoft Silverlight) and is done for technical reasons. The good news is that in a few weeks this wont be a…
If you are running PTM on your own computer and would like to uninstall it, right-click on the top menu bar and choose "Remove this application". This will uninstall the application and remove the PokerDIY Tourney Manager icons from your start-menu or desktop. If you are running PTM on a Windows-based machine you can also uninstall it via the Windows Control Panel -> Programs (Windows 7 - "Programs and Features") or "Add/Remove Programs" (Windows XP). Find PokerDIY Tourney Manager in the list and uninstall it. This process will not uninstall Microsoft Silverlight…
Ok, firstly, in the words of the Hitch Hikers Guide to the Galaxy; "DON'T PANIC"! PTM works on thousands of computers and has been used for many poker games - I'm sure we can fix your problem! So, firstly, we need to identify the actual problem- A) Is PokerDIY Tourney Manager loading or do you see the "Silverlight Required" screen here? If you can see PTM then that's good - Right-click on the background and see if you get the option to "Install onto this Computer". If you do and you click it…